System Features

The STORM system has a whole host of features designed to result in faster processing of complaints and resolution of payments issues and disputes.

System Features

• Generates invoices to third parties, creates credit notes and authorisations
• Interfaces with point of sale systems
• Automatically populates data from other systems
• Pre-designed letter templates
• Records all correspondence sent
• Full case history provides complete picture
• Contains search database for recent or past cases
• Creates reports for management information
• Contains sophisticated diary to programme reminders and alerts

STORM Case Management screen

Contact us for further details.